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AVELUNO DIGITAL DELIVERY POLICY

Last updated: August 2026

1. DIGITAL PRODUCTS

AVELUNO primarily sells digital products, including downloadable resources, templates, tools, guides and ready-to-use digital systems.

Unless a product page expressly states otherwise, AVELUNO products are delivered electronically and no physical goods are shipped.

2. DELIVERY METHOD

After successful payment, purchased digital products are made available electronically using the delivery method indicated during checkout.

Depending on the product, access may be provided through a download link, order confirmation page, email or another electronic delivery method specified at the time of purchase.

3. DELIVERY TIME

Digital products are generally made available after successful payment and order processing.

In some circumstances, delivery may be delayed because of payment verification, technical processing, security checks or circumstances outside our reasonable control.

4. CUSTOMER RESPONSIBILITY

Customers are responsible for providing accurate contact and email information during checkout.

Customers should also ensure that their device, software and internet connection are compatible with the digital product they purchase.

5. DELIVERY PROBLEMS

If you successfully complete a purchase but cannot access your digital product, please contact AVELUNO using the contact information available on our website.

Please provide sufficient information to identify the relevant order so that we can investigate the issue.

Where a delivery problem is attributable to AVELUNO, we will take reasonable steps to restore access or provide the purchased digital product.

6. NO PHYSICAL SHIPPING

Digital products do not require physical transportation.

Accordingly, unless expressly stated otherwise on a specific product page:

• No physical parcel will be shipped.
• No shipping carrier will be used.
• No physical shipping fee applies.
• No physical delivery tracking number will be issued.

Any applicable charges are displayed during checkout before the customer completes the purchase.

7. DIGITAL PRODUCT ACCESS

Access conditions may vary between products and will be described on the relevant product page where necessary.

Customers must not distribute, resell or share purchased digital products except where expressly permitted by the applicable licence or product terms.

8. REFUNDS AND CANCELLATIONS

Refunds, cancellations and statutory withdrawal rights relating to digital products are governed by the AVELUNO Refund Policy and applicable consumer law.

Nothing in this Digital Delivery Policy limits mandatory consumer rights provided by applicable law.

9. THIRD-PARTY SERVICES

Certain products may require or reference third-party software, platforms or services.

Availability and operation of independent third-party services are subject to the respective provider's terms and are outside AVELUNO's direct control.

10. CONTACT

For questions regarding digital delivery or problems accessing a purchased product, please contact AVELUNO using the contact information provided on our website.

AVELUNO
aveluno.online